Cookie Policy

How and why we use cookies across our digital channels

1. Introduction

This Cookie Policy explains how Sydney ABC First Aid (“we”, “our”, “us”) uses cookies and similar tracking technologies on our website https://sydneyabcfirstaid.com.au/.

By using our website, you consent to the use of cookies as described in this policy. You can withdraw or modify your consent at any time through your browser settings.

2. What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help us improve website functionality, analyse traffic and usage, provide a better user experience, remember your preferences, and deliver relevant content or ads.

Cookies do not give us access to your device or personal information beyond what you voluntarily provide.

  • Improve website functionality
  • Analyse traffic and usage
  • Provide a better user experience
  • Remember your preferences
  • Deliver relevant content or ads

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They cover page navigation, security tools, booking system functionality, and form submissions. Without these cookies, parts of the website may not work properly.

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors use the website by collecting data such as pages visited, time spent, clicks, navigation patterns, browser type, and device details.

We may use services like Google Analytics or similar tools. These providers may transfer anonymised data outside Australia, in line with Australian Privacy Principles (APP 8 – Cross-border disclosure).

3.3 Functional Cookies

These remember your preferences, such as saved form data, language settings, and past course selections, helping deliver a personalised browsing experience.

3.4 Advertising & Remarketing Cookies

If enabled, these cookies may be used for showing relevant ads on Google, Facebook, or other platforms, measuring ad performance, and tracking user interest in specific courses.

Advertisers may use aggregated or pseudonymised data. You can opt out of personalised ads through your browser or ad platform settings.

4. Third-Party Cookies

Third parties may set cookies when you interact with features such as Google Analytics, Google Ads / remarketing tags, social media plugins (e.g., Facebook, Instagram), booking system tools, or embedded videos (e.g., YouTube).

These third parties have their own privacy and cookie policies, which we recommend reviewing.

5. How We Use Cookie Data

We do not sell any cookie data to third parties.

  • Website performance improvements
  • Fraud prevention and security
  • Course booking system optimisation
  • Analytics and reporting
  • Marketing and remarketing (if enabled)

6. Managing & Disabling Cookies

6.1 Browser Settings

Most browsers allow you to block all cookies, block third-party cookies, delete stored cookies, or set notification prompts. Instructions vary by browser (Chrome, Safari, Firefox, Edge, etc.).

6.2 Opting Out of Analytics

Google Analytics opt-out tools may be available at tools.google.com/dlpage/gaoptout.

6.3 Opting Out of Ads

You can manage personalised advertising via Google Ad Settings, Facebook Ad Preferences, and your browser tracking settings. Disabling cookies may impact site performance or your ability to book courses.

7. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

Where required, we may provide a cookie banner allowing you to accept all cookies, reject non-essential cookies, or manage preferences. This aligns with OAIC expectations for transparency and consent.

8. Updates to This Cookie Policy

We may update this Cookie Policy occasionally to reflect legal changes, technology updates, or operational adjustments. The “Last Updated” date will always show the latest version.

9. Contact Us

Sydney ABC First Aid

Address: 18 Station St, Kogarah NSW 2217

Email: [email protected]

Phone: +61 431 158 232